Prime Recruitment Ltd, are committed to keeping vulnerable people safe, the staff team and others with reporting and recording all Incidents and Accidents.

Policy aims. This policy outlines the procedures when any staff member or resident, experiences a near miss accident, incident or when a dangerous occurrence occurs at a Care, Residential or Nursing home, or as a result of work-related activities. For the purposes of this policy, the following definitions apply.

All staff are to read this policy, so that they understand the process and importance of reporting all Accidents and incidents, with knowing what to do when an event happens.

Information.

• An accident is an unplanned event that causes injury to persons, damage to property or a combination of both.

• An incident is something that has happened that was not expected and that causes a concern to a person, staff member or the Care, Residential or Nursing Home

• A near miss is an incident that could have caused an accident or injury, but in the event did not.  Near misses may be a warning sign of problems and should be reported and recorded, so that preventative action can be taken.

 • Incidents and accidents or near miss must be managed in an appropriate manner to contain and eliminate any danger and minimise risk — all incidents or accidents occurring in Care, Residential, or Nursing Home, while supporting a Service User be immediately reported to the person in charge running the shift, the team leader and then the Registered Manager responsible. This also needs to be reported to the Manager or Director at Prime Recruitment Ltd as soon as possible.

In the event of an accident, or an incident (e.g. a ‘near miss’), which did not result in an injury but which may have done so in different circumstances) an accident/incident form should be completed and immediately submitted to the Registered Manager, or person in charge of the shift, who, after review of the facts, will take those actions necessary to minimise danger of the same accident/incident in the future. These actions should be noted on the care providers reporting form.

The progress of the treatment of any injury must be recorded, together with any final outcomes completed and documented on of the form. The Registered Manager of the Care, Residential or Nursing home must complete the outcome, with reviewing the care plan and risk assessments if appropriate.

• More serious accidents may require urgent action and must be escalated to the other agencies as required, such as adult social care, 999 emergency services and the Service Users GP.

• Immediate first-aid should be carried out by the staff member where necessary, and an ambulance should be called if an emergency, but the staff member must work with the person in charge of the shift.

 • Where necessary, in the event of an emergency, the organisations crisis management and business continuity procedures will be put into action by the person in charge of the shift and the Registered Manager responsible for the home.

• Suitable training will be provided for staff who must work following the person in change of dealing with accidents and emergencies.

• In general, minor accidents, incidents or near misses will be recorded and reviewed as part of the routine health and safety procedures and this will usually involve the accident, incident or near miss being recorded in the accident book through submission of an accident/incident form by the Care, Residential or Nursing home.

• The accident book should be used to record the following information: – date and time of the incident – full name and address of the person or persons affected – the person completing the entry (if different from above) – the occupation(s) of the person(s) affected – injuries caused and action taken – place where the accident or near miss occurred – a brief but clear description of the circumstances and sequence of events.

• After informing the person in charge of the Care, Residential or Nursing Home the Manager and Director of Prime Recruitment, staff must maintain strict confidentiality relating to the details of any accident or incident.

 • The Care, Residential, or Nursing home will be responsible for assisting contractors, agency staff and service users/relatives in complying with the organisation’s health and safety/accident reporting policies and procedures. RIDDOR reports when required.

 • Any serious accident or emergency incident which may require notification under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) must be immediately escalated to the Manager and Director of Prime Recruitment Ltd.

• Incidents to be reported under the RIDDOR Regulations include: – accidents occurring at work that result in death or serious injury, including deaths or injuries that result from physical assaults on employees (from which they are unable to work for at least three working s days after the incident) – certain dangerous occurrences (as defined in the RIDDOR regulations certain diseases and medical conditions – accidents to staff causing incapacity of more than seven days, not counting the day on which the accident happened – injuries to members of the public or people who are not at work if they are injured through a work-related accident and are taken from the scene of the accident to hospital for treatment to that injury.

• RIDDOR reports should be made by the Registered Manager of the Care, Residential or Nursing home, by using the appropriate online form on the HSE website or, in the case of a death or serious injury, by phone immediately to the HSE reporting centre on 0845 300 9923.

• If an incident results in over seven consecutive days of incapacity for work, it should be reported online under RIDDOR within 15 days.

• Copies of RIDDOR reports should be kept with the accident book. Accident investigation

• Investigations should be proportionate to the severity of the accident or incident, the degree of risk and the scale of harm — investigations into serious incidents should result in a formal report to the Manager of the agency.

• The objectives of any accident investigation should be to determine the sequence of events leading to the accident and establish any unsafe acts and/or unsafe conditions within this sequence that were the direct causes of the accident.

Reviewing accident/incident records

• Accident records should be regularly reviewed by the Manager of the agency in order to ascertain the nature of incidents that have occurred and to identify any accident patterns or trends.

Policy Review.

 As part of its monitoring of safety and risk assessment this policy will be subject to a review by the Manager of the agency.